Responsible Gaming
Simple rules that keep casino, Aviator and football betting under control.
Betting is paid entertainment
Casino games, Aviator rounds and football bets cost money, and every bet can lose. No tip, "sure odds" group or predictor app can guarantee a win. Treat what you spend as the price of entertainment.
Betting is for adults aged 18 and over. Keep your 9Ubet password, SMS codes and M-PESA PIN private, and do not let children use your account.
Set your limits first
- Choose a weekly amount that you can lose without missing rent, food, transport or school fees.
- Decide on a time limit and set a phone alarm.
- Set your stake per Aviator round before it starts — rounds are short.
- Never bet with borrowed money, mobile loans or chama contributions.
- When the weekly amount is spent, stop until next week.
Promotions and streaks
Happy Monday streaks, daily rebates, leaderboards and Aviator Miles reward regular play. Join them only when they fit your limits. Never deposit more just to reach a tier, keep a streak alive or climb a leaderboard.
Warning signs
- You bet more to win back what you lost.
- You play longer or later than you planned.
- You hide your betting from family.
- You feel irritable when you cannot play.
- Betting hurts your work, studies, sleep or relationships.
If any of these sound familiar, stop for now and talk to someone you trust.
Taking a break
| Tool | What it does |
|---|---|
| Time out | Stop playing for a short period and remove the app from your home screen |
| Self-exclusion | 9Ubet support can block your account for a set period |
| Account closure | Ask support to close the account permanently |
9Ubet support is available 24/7 by phone, WhatsApp and email and can guide you through self-exclusion.
Where to get help
Speak with a doctor, counsellor, religious leader or a trusted friend. Gamblers Anonymous and GamCare offer free information and support online. Gambling in Kenya is regulated by the Betting Control and Licensing Board.